Privacy Policy

We only collect the information we need to schedule and complete a detail and to communicate with you. This includes:

• Contact details — your first and last name, email address, and phone number.
• Service address — the street address, city, state, and ZIP code where you want the detail performed.
• Vehicle and appointment details — your vehicle type, selected package and add-ons, chosen appointment time, and any notes you provide.
• Payment information — payments are processed by Stripe. Your card details are entered directly with Stripe and are never stored on our servers. We receive only confirmation of payment and limited details such as the amount and status.
• Messages — anything you send us through our contact, quote, or booking forms, by email, or by text.

We do not knowingly collect personal information from children under 13.

We use the information you provide to:

• Schedule, confirm, and complete your detailing appointment.
• Send booking confirmations, reminders, quotes, and service-related updates.
• Process payment for services rendered.
• Respond to your questions and requests.
• Improve our services and keep our website secure and working properly.

We do not sell, rent, or trade your personal information to third parties for their marketing.

We share information only with trusted third-party service providers that help us operate our website, process payments, manage appointments, send service-related communications, store booking information, and host our website.

These providers may process information on our behalf solely for the purpose of delivering and supporting our services. We may also disclose information if required by law or to protect our rights, safety, or property.

Our website may use cookies, analytics tools, and similar technologies to help us understand how visitors use our website, improve performance, and enhance the user experience. These technologies may collect information such as browser type, device information, IP address, pages visited, referring pages, and general location information. You can control cookies through your browser settings.

We keep your information for as long as needed to provide our services, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You can:

• Ask us what personal information we hold about you, and request a correction or deletion.
• Opt out of promotional or non-essential communications at any time by contacting us directly.

To make a request, contact us using the details below. We will respond within a reasonable time and as required by applicable law.

Depending on your state of residence, you may have additional rights regarding access to, correction of, or deletion of your personal information. We will honor applicable rights as required by law.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes may be communicated through our website.

If you have questions about this Privacy Policy or how we handle your information, contact GoFume Mobile Detailing at gofumedetailing@gmail.com or (551) 401-9900.